Jonify Platform Cookie Policy

1. WHAT ARE COOKIES?

Cookies are small text files or similar technologies stored on your device when you access or use a website, mobile application, or online service. Cookies help systems recognize devices, remember preferences, improve user experience, maintain security, and support platform functionality. Cookies are considered Personal Data when they can identify a user (e.g., via IP address or Unique Device ID).

In addition to cookies, Jonify may use:

• Device identifiers;
• SDKs;
• Local storage technologies;
• Session tokens;
• Analytics tools;
• And similar tracking technologies.

For the purpose of this Policy, all such technologies are collectively referred to as “Cookies.”

2. WHY WE USE COOKIES

Jonify uses Cookies for legitimate operational, security analytical, and functional purposes, including to:

• authenticate users and maintain secure sessions;
• enable platform functionality and order management;
• support real-time messaging and notifications;
• remember user preferences and settings;
• monitor platform performance and stability;
• detect fraud, abuse, and unauthorized access;
• improve platform functionality and user experience;
• generate analytics and usage reports;
• support security logging and troubleshooting.

3. TYPES OF COOKIES WE USE

4. THIRD-PARTY COOKIES AND TECHNOLOGIES

Jonify may engage third-party service providers whose technologies may place or access Cookies through the Platform. These may include:

• cloud infrastructure providers;
• analytics providers;
• push notification services;
• payment gateway providers (Paystack);
• security monitoring tools.

Such third parties operate under their own privacy and cookies policies, and Jonify encourages users to review those policies where applicable.

5. COOKIES USED IN THE JONIFY PLATFORM

The Platform may use Cookies and related technologies in connection with:

6. MOBILE APPLICATION TECHNOLOGIES

Because Jonify operates through mobile application, some tracking technologies may differ from traditional browser cookies. The Platform may use:

• mobile SDKs (e.g. Paystack SDK: Used to facilitate secure encrypted mobile payments);
• device identifiers;
• local app storage;
• authentication tokens;
• notification tokens.

(Note: Third party SDKs like Paystack are used only to facilitate transactions you initiate. We do not use payment-related SDKs to track your behavior for marketing purpose without your consent.);

These technologies support:

• app functionality;
• login persistence;
• messaging synchronization;
• system security;
• performance analytics.

7. USER CHOICES AND COOKIE MANAGEMENT

Users may manage certain Cookie preferences through:

• browser settings;
• device settings;
• application permissions;
• notification settings.

Please note that restricting or disabling certain Cookies may:

• impair functionality;
• affect login sessions;
• disrupt notifications;
• limit certain Platform features.

Upon your first visit to our Platform, we display a cookie banner. You have the right to:

• Accept All: Consent to all cookies, including analytics and marketing trackers.
• Reject Non-Essential: Decline all cookies except those ‘Strictly Necessary’ for the app to function.
• Customise: Chose specific categories (e.g., aloe functional but block analytics).

8. DATA COLLECTED THROUGH COOKIES

Cookies and similar technologies may collect:

• IP addresses;
• device identifiers;
• browser information;
• operating system details;
• session activity;
• login timestamps;
• usage analytics;
• notification interaction data.

Such information is processed in accordance with our Privacy Policy and applicable law.

9. LEGAL BASIS FOR COOKIE USE

Where required under applicable law, Jonify shall obtain consent for non-essential Cookies and tracking technologies. Certain Cookies are processed based on:

• contractual necessity;
• legitimate interest;
• security obligations;
• operational necessity.

10. DATA RETENTION

Data collected through Cookies shall be retained only for as long as reasonably necessary for:

• operational purposes;
• analytics;
• security;
• legal compliance;
• dispute resolution.

Retention periods may vary depending on the type and function of the Cookie. Session Cookies are deleted automatically when you close the Platform. Persistent Cookies remain on your device until manually deleted by you.

11. SECURITY OF COOKIE DATA

Jonify implement reasonable technical and organizational measures to protect information collected through Cookies against:

• unauthorized access;
• misuse;
• disclosure;
• alteration;
• accidental loss.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

12. DO NOT TRACK (DNT)

Currently, our Platform does not respond to ‘Do Not Track’ (DNT) signals sent by your browser, as there is no uniform industry standard for doing so. While we do not support DNT signals, we provide you with direct tools to manage your privacy through our cookie banner and device setting.

13. CHANGES TO THIS COOKIE POLICY

Jonify may amend or update this Cookie Policy periodically to reflect:

• legal developments;
• operational changes;
• technological updates;
• business requirements.

Updated version shall become effective upon publication on the Platform unless otherwise stated. Users are encouraged to review this Policy periodically.

14. CONTACT INFORMATION

For questions regarding this Cookie Policy or data protection matters, please contact:

Attention: Data Protection Officer (DPO)

Address: 75b Ogunnsi Road, Berger, Lagos
Email: privacy@jonifyapp.com
Phone: 08175078921

15. GOVERNING LAW

This Cookie Policy shall be governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act 2023 (NDPA).